Terms of service

VEDHACART Terms of Service

Last Updated: December 2025

Overview

Welcome to VEDHACART! The terms "we", "us" and "our" refer to VEDHACART. VEDHACART operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services").

Our Services include:

  • Shop – Products delivered UK-wide

VEDHACART is powered by Shopify, which enables us to provide the Services to you. Please read these Terms of Service carefully, as they include important information about your legal rights.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

1. Access and Account

By agreeing to these Terms of Service, you represent that you are at least 18 years old (the age of majority in the UK), and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information, such as your email address, phone number, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

2. Our Products

We have made every effort to provide an accurate representation of our products and services. However, colours or product appearance may differ from how they appear on your screen due to your device settings.

All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities on a case-by-case basis.

3. Orders

When you place an order, you are making an offer to purchase. VEDHACART reserves the right to accept or decline your order at its discretion. Your order is not accepted until VEDHACART confirms acceptance and we receive and process your payment.

Please review your order carefully before submitting. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by email or phone.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

4. Prices and Payment

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices include VAT where applicable but do not include delivery charges.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases. We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

5. Shipping and Delivery

Delivery terms are set out in our Shipping Policy. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control.

Products are delivered UK-wide via our courier partners. Once we transfer products to the carrier, title and risk of loss passes to you.

6. UK Consumer Rights

Under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, you have statutory rights when purchasing from us online, including:

  • 14-day cooling-off period: You can cancel your order within 14 days of receiving your goods for any reason.
  • Goods must be as described: Products must match their description.
  • Goods must be of satisfactory quality: Products must be free from faults.
  • Goods must be fit for purpose: Products must be suitable for their intended use.

These statutory rights are in addition to, and not affected by, our Refund Policy. Nothing in these Terms affects your statutory rights.

7. Intellectual Property

Our Services, including all trademarks, text, images, graphics, and content, are owned by VEDHACART, its affiliates or licensors and are protected by UK and international intellectual property laws.

You may use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works without our prior written consent.

8. Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the content or accuracy of third-party websites. If you access these sites, you do so at your own risk.

9. Relationship with Shopify

VEDHACART is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make are made directly with VEDHACART. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and VEDHACART.

10. Privacy

All personal information we collect is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

11. Prohibited Uses

You may not use the Services:

  • For any unlawful purpose
  • To violate any laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, or harm any person
  • To transmit viruses or malicious code
  • To interfere with the security of the Services

We reserve the right to suspend or terminate your account if you violate these Terms.

12. Disclaimer of Warranties

Except as expressly stated, the Services and all products are provided 'as is' and 'as available' without any warranties of any kind, either express or implied. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any matter which cannot be excluded or limited under applicable law.

13. Limitation of Liability

To the fullest extent permitted by law, VEDHACART shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or any products purchased.

Our total liability to you for any claim shall not exceed the amount you paid for the relevant product or service.

This limitation does not affect your statutory rights as a consumer under UK law.

14. Indemnification

You agree to indemnify and hold harmless VEDHACART, Shopify, and our affiliates from any claims, damages or liabilities arising from your breach of these Terms, your violation of any law, or your use of the Services.

15. Termination

We may terminate this agreement or your access to the Services at any time without notice if you violate these Terms. You will remain liable for all amounts due up to the date of termination.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you may also be entitled to bring proceedings in the courts of your country of residence.

17. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and the remaining provisions shall continue in effect.

18. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

19. Contact Us

Questions about these Terms should be directed to us:

  • Raise a support ticket: our support page
  • Website: www.vedhacart.com
  • Address: Unit 10, Nottingham Wholesale and Trade Park, Clarke Road, Nottingham, NG2 3JJ, United Kingdom